FAQ's

1. What products does Vitalectic offer?
We specialize in wireless speakers, earphones, headphones, and wireless chargers, combining performance, style, and convenience.

2. Do you ship worldwide?
Yes! We offer global shipping to ensure customers everywhere can enjoy our products.

3. How long will my order take to arrive?
Estimated delivery times:

• United States & Canada: 7–12 business days

• United Kingdom & Europe: 7–15 business days

• Australia & New Zealand: 10–18 business days

• Rest of the World: 10–20 business days
  Please note: Shipping times may vary due to customs, location, or carrier delays.

4. How can I track my order?
Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number so you can follow your package.

5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options.

6. What is your return policy?
We aim for 100% customer satisfaction. If you have an issue with your order, contact us at vitalectic@gmail.com to discuss returns or exchanges.

7. Do your products come with a warranty?
Yes, most of our products include a limited warranty covering manufacturing defects. For details, email vitalectic@gmail.com.

8. Can I change or cancel my order?
If you need to make changes or cancel, please contact us within 24 hours of placing your order at vitalectic@gmail.com.

9. Are there additional fees or taxes?
Some countries may apply customs duties, VAT, or import fees. These are the responsibility of the buyer.

10. How can I contact Vitalectic?
For any questions, email us at vitalectic@gmail.com. Our support team is ready to assist you.